This Privacy Policy explains how PIZZA CENTER MERING (the 'Restaurant', 'we', 'us', or 'our') and Fleksa GmbH ('Fleska') collect, use, and share personal information when you use our website, app, or services. By using our website, app, or services, you agree to the terms of this Privacy Policy.
The joint controllers for the processing of personal data are:
Pizza Center Mering
Marienplatz 11A
86415Mering
4982337477431
Support@fleksa.de
We process personal data in accordance with the European Union's General Data Protection Regulation (GDPR) and other applicable data protection laws. We collect and process personal data only when necessary for the provision of our services, when we have a legal basis, or when you have given your consent.
Provision and Use of the Website/Server Log FilesWhen you access our website, we automatically collect information about your device, including your IP address, browser type, and operating system. This information is stored in server log files.
a) Purpose and legal basis
The purpose of collecting server log files is to ensure the functionality, stability, and security of our website. The legal basis for this processing is Art. 6 Para. 1 lit. f) GDPR, which allows processing based on legitimate interests.
b) Storage period
Server log files are stored for a maximum of [specify the storage period] and then deleted, unless their retention is necessary for the investigation of security incidents or to fulfill legal obligations.
a) Type, scope and purpose of data processing
We use both session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device until they expire or are manually deleted.
b) Legal basis
The legal basis for the use of cookies is Art. 6 Para. 1 lit. f) GDPR, which allows processing based on legitimate interests.
c) Storage period
The storage period for cookies depends on their purpose and type. Session cookies are deleted when you close your browser, while persistent cookies may be stored for a longer period, as specified in the cookie settings.
a) Type and scope of data processing
When you create an account on our website or app, we collect the following personal information:
Full Name
Phone Number
Email Address
Account details
Name of the product
b) Purpose and legal basis of data
The purpose of processing this data is to provide you with a personalized experience and access to our services, including order history, reservation management, and saved preferences.
The legal basis for processing this data is Art. 6 Para. 1 lit. b) GDPR, which allows processing for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract.
c) Storage period
Order and reservation data is stored for as long as necessary to fulfill the contract and comply with legal obligations, such as tax and accounting regulations. After the required retention period, your personal data will be securely erased or anonymized..
Orders, Reservations, and Payment Processing
a) the type and scope of data processing
When you place an order, make a reservation, or make a payment on our website or app, we collect the following personal information:
Full Name
Phone Number
Email Address
Account details
Name of the product
b) Purpose and Legal Basis of Data Processing
The purpose of processing this data is to enable us to process your orders, manage reservations, and process payments for our services.
The legal basis for processing this data is Art. 6 Para. 1 lit. b) GDPR, which allows processing for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract.
c) Storage period
Order and reservation data is stored for as long as necessary to fulfill the contract and comply with legal obligations, such as tax and accounting regulations.
After the required retention period, your personal data will be securely erased or anonymized.
Customer Contact and Feedback
a) Type and scope of data processing
When you contact us via email, phone, or the contact form on our website, we collect the following personal information:
Full Name
Phone Number
Email Address
Account details
Name of the product
b) Purpose and legal basis of data processing
The purpose of processing this data is to respond to your inquiries, address your concerns, and improve our services based on your feedback
The legal basis for processing this data is Art. 6 Para. 1 lit. f) GDPR, which allows processing based on legitimate interests.
c) Storage period
We store your contact information and communication data for as long as necessary to address your concerns, fulfill legal obligations, or protect our legitimate interests.
Marketing, Promotions, and Notifications
a) Type and Scope of Data Processing
We may process your name, email address, phone number, and any other information you provide to send you marketing communications, promotional offers, updates about our services, and notifications via email, phone, in-app messages, web push notifications, WhatsApp, or other digital channels.
b) Purpose and Legal Basis of Data Processing
The purpose of processing this data is to inform you about our services and provide you with special offers and notifications. The legal basis for processing this data is Art. 6 Para. 1 lit. a) GDPR, which allows processing based on your consent.
c) Storage Period
We store your marketing and promotions data until you unsubscribe or withdraw your consent. You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us at Support@fleksa.de
Data Transmission and Third-Party Services
We may share your personal data with third-party service providers for the purpose of providing our services, including payment processing, delivery services, and reservation management. We ensure that these third-party service providers comply with GDPR and protect your data with appropriate security measures.
Tracking and Analysis Tools
We may use tracking and analysis tools to collect anonymized data about how users interact with our website and app. This data helps us improve our services, understand user behavior, and optimize our marketing efforts. The legal basis for using tracking and analysis tools is Art. 6 Para. 1 lit. f) GDPR, which allows processing based on legitimate interests.
Data Security and Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, access controls, and regular security assessments.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we process your personal data.
Your Rights under GDPR
As a data subject, you have the following rights under GDPR:
a) Information according to Art. 15 GDPR
b) Right to Correction and Completion according to Art. 16 GDPR
c) Right to Erasure ('Right to be Forgotten') in accordance with Art. 17 GDPR
d) Right to the Restriction of Processing in accordance with Art. 18 GDPR
d) Right to the Restriction of Processing in accordance with Art. 18 GDPR
e) Right to Data Portability according to Art. 20 GDPR
f) Right to Object according to Art. 21 GDPR
g) Automated Decisions in Individual Cases including Profiling according to Art. 22 GDPR
e) Right to Data Portability according to Art. 20 GDPR
h) Right to Lodge a Complaint with a Supervisory Authority under Art. 77 GDPR
To exercise your rights, please contact us at Support@fleksa.de
Force Majeure
We are not liable for any failure or delay in the performance of our obligations under this Privacy Policy if such failure or delay is due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.
Severability
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
This Privacy Policy constitutes the entire agreement between you and [Your Restaurant Name] with respect to your use of our website, app, and services and supersedes all prior agreements and understandings, whether written or oral.
Contact Information
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at:
Pizza Center Mering
Marienplatz 11A
86415 Mering
4982337477431
Support@fleksa.de
By using our website, app, or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.